Shannon Mackenzie, as the Owner of Steamco, brings over 30 years of service-oriented experience to the carpet and tile cleaning industry, with a unique background in working with adults with developmental disabilities and mental illnesses. This diverse expertise informs her approach to business, emphasizing quality...
Shannon Mackenzie, as the Owner of Steamco, brings over 30 years of service-oriented experience to the carpet and tile cleaning industry, with a unique background in working with adults with developmental disabilities and mental illnesses. This diverse expertise informs her approach to business, emphasizing quality assurance, customer satisfaction, and effective communication. At Steamco, a family-owned and operated company since 1962, Shannon has successfully led key projects aimed at enhancing service delivery and operational efficiency. Her commitment to excellence is evident in the company’s reputation for prompt, professional service and high-quality cleaning results, which have earned the trust of customers along the coast for over five decades.
Shannon's core competencies in investigations, training, and coaching have been instrumental in developing a skilled team that prioritizes customer service and satisfaction. Her strategic planning abilities enable her to identify growth opportunities and implement innovative solutions that align with the company's mission. Additionally, her experience in nonprofits and public speaking enhances her leadership style, fostering a collaborative environment that encourages teamwork and continuous improvement.
Under Shannon’s guidance, Steamco not only maintains its legacy of quality but also adapts to evolving industry standards, ensuring that every carpet and tile cleaning project meets the highest benchmarks. Her dedication to achieving results, combined with her passion for service, positions Steamco as a leader in the cleaning industry, where customers can always expect exceptional care and attention to detail.
