Shannon Kern serves as the Senior Director of Quality, Compliance, and Security at Certify, where she plays a pivotal role in steering the company towards operational excellence and robust cybersecurity practices. With over 18 years of diverse experience across technology, cybersecurity, healthcare, and governance, risk,...
Shannon Kern serves as the Senior Director of Quality, Compliance, and Security at Certify, where she plays a pivotal role in steering the company towards operational excellence and robust cybersecurity practices. With over 18 years of diverse experience across technology, cybersecurity, healthcare, and governance, risk, and compliance (GRC), Shannon is a mission-driven leader who embodies a human-centered approach to team dynamics and project execution. At Certify, she leads the quality and compliance teams to ensure that the company's API-first data intelligence solutions meet the highest standards of integrity and security.
One of Shannon's key projects involves enhancing Certify's cybersecurity posture through the implementation of Zero Trust and Zero Touch principles, which are essential for safeguarding sensitive provider data in an increasingly complex digital landscape. By focusing on risk assessment and third-party vendor management, she ensures that the company not only complies with industry regulations but also anticipates and mitigates potential threats. Her expertise in change management and training empowers her teams to adapt swiftly to evolving compliance requirements while fostering a culture of continuous improvement.
Shannon's commitment to diversity, equity, and inclusion (DEI) extends beyond her immediate responsibilities; she actively engages in community outreach and advocacy initiatives, reinforcing Certify's mission to create a more equitable healthcare ecosystem. Her strong communication skills and public speaking abilities enable her to effectively convey complex concepts to diverse audiences, ensuring that all stakeholders are aligned with the company's vision. As a problem-solver who thrives on positivity, Shannon Kern is instrumental in driving Certify's growth and innovation in the competitive landscape of provider network management and credentialing services.
