Shannon Fleck is a seasoned people leader with over 20 years of experience in cultivating high-performing teams across IT, Cloud Operations, and Supply Chain Management. Currently serving as Co-Chair of StartSmart at PetSmart, Shannon plays a pivotal role in empowering associates to navigate their career...
Shannon Fleck is a seasoned people leader with over 20 years of experience in cultivating high-performing teams across IT, Cloud Operations, and Supply Chain Management. Currently serving as Co-Chair of StartSmart at PetSmart, Shannon plays a pivotal role in empowering associates to navigate their career paths effectively. StartSmart is dedicated to fostering an inclusive environment where both new and existing associates can access resources, mentorship, and professional development opportunities tailored to their unique career aspirations.
In her role, Shannon leverages her extensive expertise in consultation, cloud computing, and IT service management to drive initiatives that enhance employee engagement and retention. She is particularly adept at utilizing platforms like Microsoft Azure and Google Cloud Platform (GCP) to streamline operations and improve service delivery within PetSmart's dynamic environment. Her leadership in StartSmart not only focuses on individual career growth but also emphasizes the importance of collaboration and knowledge sharing among associates, creating a culture of continuous learning.
Key projects under Shannon's guidance include the development of training programs that integrate OMNI channel strategies and order management best practices, ensuring associates are well-equipped to meet the demands of a rapidly evolving retail landscape. By fostering a supportive network and providing strategic insights, Shannon is committed to helping PetSmart associates thrive in their careers, ultimately contributing to the company's mission of delivering exceptional pet care and services. Her passion for mentorship and professional development positions her as a vital asset in shaping the future of talent at PetSmart.