Shannon Crawford currently serves as an Assistant Vice President at Citi, where she leverages her extensive experience in IT and quality assurance to drive excellence in financial services. With a robust background as a Senior IT Business Analyst and Test Manager, Shannon is instrumental in...
Shannon Crawford currently serves as an Assistant Vice President at Citi, where she leverages her extensive experience in IT and quality assurance to drive excellence in financial services. With a robust background as a Senior IT Business Analyst and Test Manager, Shannon is instrumental in overseeing overall test management and partner management, ensuring that all projects meet the highest standards of quality and efficiency. Her expertise spans a variety of methodologies, including Agile and Waterfall, allowing her to adapt to the dynamic needs of the financial sector.
At Citi, Shannon is actively engaged in key projects that focus on enhancing asset management and financial analysis processes. She utilizes her skills in data analysis and document management to streamline operations and improve project estimation accuracy. Her proficiency with tools such as HP Quality Center and Planview enables her to maintain rigorous quality assurance protocols, ensuring that all deliverables align with Citi’s strategic objectives.
In addition to her technical skills, Shannon is known for her clear communication and leadership abilities, which foster collaboration across cross-functional teams. Her commitment to continuous improvement is evident in her proactive approach to problem-solving and her dedication to mentoring junior staff. Outside of her professional responsibilities, Shannon also contributes to non-profit volunteering initiatives, reflecting her belief in the importance of giving back to the community. With a Bachelor of Arts focused on information technology, Shannon combines her academic foundation with practical experience to drive impactful results at Citi.
