Shalesha Richardson serves as the HR Operations Director at Kaiser Permanente, where she leverages over two decades of experience in human resources and strategic operations to drive excellence within the National Work Absence Management Department and the Occupational Injury Unit. In her current role, Shalesha...
Shalesha Richardson serves as the HR Operations Director at Kaiser Permanente, where she leverages over two decades of experience in human resources and strategic operations to drive excellence within the National Work Absence Management Department and the Occupational Injury Unit. In her current role, Shalesha oversees a dynamic team of five managers and 77 employees, ensuring that the department effectively manages the complexities of leave of absence requests for more than 200,000 employees across the organization. Her leadership is instrumental in navigating the intricate landscape of state and federal regulations, ensuring compliance while also fostering a supportive environment for employees navigating their leave options.
Under Shalesha's guidance, the department has implemented innovative strategies that not only streamline processes but also enhance employee engagement and satisfaction. She is known for her strong interpersonal skills, which have been pivotal in transforming her teams into high-performing units that consistently meet or exceed organizational expectations. Shalesha's commitment to continuous improvement is evident in her ability to motivate and inspire her teams in a fast-paced, results-oriented environment.
Key projects led by Shalesha include the development of comprehensive training programs aimed at equipping managers with the tools necessary to handle employee absences effectively, as well as initiatives focused on integrating technology to improve the efficiency of leave management processes. Her expertise in human resources, combined with her strategic oversight, positions her as a trusted leader in the industry, dedicated to fostering a culture of compliance, support, and operational excellence at Kaiser Permanente.
