As the Director of Human Resources at Western Technology Center, Serenna Hitter plays a pivotal role in shaping the workforce of tomorrow by bridging the gap between education and employment. With a robust background spanning various industries, including education, manufacturing, logistics, and banking, Serenna brings...
As the Director of Human Resources at Western Technology Center, Serenna Hitter plays a pivotal role in shaping the workforce of tomorrow by bridging the gap between education and employment. With a robust background spanning various industries, including education, manufacturing, logistics, and banking, Serenna brings a wealth of knowledge in Employment Law, Strategic Planning, and Diversity and Inclusion to her current position. Her expertise is particularly evident in her commitment to enhancing employability skills among area students, where she engages directly with them to prepare them for the realities of the workplace.
One of Serenna's key projects involves the development and implementation of innovative HR programs and policies that streamline processes and improve employee access to vital information. By leveraging groupware technology, she has successfully enhanced communication and collaboration within the organization, fostering a culture of teamwork and transparency. Her strategic approach to recruiting has also established a robust pipeline of qualified candidates through effective networking and the use of social media and local media outlets.
Serenna's proficiency in HR policies, performance appraisal, and succession planning ensures that Western Technology Center not only attracts top talent but also nurtures and retains it. Her dedication to employee training and development is evident in the comprehensive programs she has devised, which aim to empower employees and enhance their skills. With her SHRM-SCP certification and a B.B.A. degree, Serenna Hitter is not just an HR leader but a visionary who is committed to creating a dynamic and inclusive workplace that supports both organizational goals and employee growth.
