Sebastien Thollet currently serves as the Head of Sales for Customer Support in the Aerospace division at Saint-Gobain, where he leads a dynamic team dedicated to enhancing customer satisfaction through innovative sales strategies and comprehensive support services. With a focus on cockpit and cabin windows...
Sebastien Thollet currently serves as the Head of Sales for Customer Support in the Aerospace division at Saint-Gobain, where he leads a dynamic team dedicated to enhancing customer satisfaction through innovative sales strategies and comprehensive support services. With a focus on cockpit and cabin windows for commercial and regional aircraft, business jets, and helicopters, Sebastien is instrumental in implementing market analyses that drive effective sales strategies tailored to the unique needs of the aerospace sector.
Under his leadership, the team has successfully developed new services and offerings that not only meet but exceed customer expectations, ensuring a competitive edge in the market. His expertise in contract management and negotiation has been pivotal in establishing robust partnerships with clients, facilitating seamless communication and collaboration across regions, including Asia, Europe, and America. Sebastien fosters an open and inclusive working environment, encouraging his team to engage in creative problem-solving and innovation, which has significantly improved work efficiency and productivity.
Sebastien’s role encompasses the entire aircraft lifecycle, from SFE selection to the provision of spares (PART 21), repairs (PART 145), and exchange services. His strategic vision and deep understanding of the aerospace industry enable him to navigate complex international project management challenges while driving business development initiatives. By leveraging his skills in finance and marketing strategy, Sebastien continues to position Saint-Gobain as a leader in aerospace customer support, ensuring that clients receive unparalleled service and support throughout their operational journey.