Scott Lewis serves as a Principal Technical Program Manager at ServiceNow, where he leverages his extensive experience in product and operations management to drive innovation across the Data Foundations portfolio. His role encompasses the management of critical products such as the Configuration Management Database (CMDB),...
Scott Lewis serves as a Principal Technical Program Manager at ServiceNow, where he leverages his extensive experience in product and operations management to drive innovation across the Data Foundations portfolio. His role encompasses the management of critical products such as the Configuration Management Database (CMDB), Service Graph Connectors, Configuration Data Management (CDM), and the Policy as Code Engine (PaCE). Scott's leadership was pivotal in the successful launch of DevOps Config powered by CDM and PaCE, marking a significant milestone in the company's commitment to enhancing operational efficiency and scalability.
With a robust background in both engineering and business leadership, Scott excels in defining, designing, and developing software and hardware systems that meet complex market demands. His expertise in Agile and Scrum methodologies enables him to effectively manage cross-functional teams, ensuring that projects are delivered on time and within scope. Additionally, Scott plays a crucial role in supporting internal initiatives aimed at improving application telemetry, driving performance and scale, and facilitating team restructuring to adapt to evolving business needs.
Scott's ability to navigate the intricacies of product management and program management is complemented by his skills in analytics and high availability systems. His strategic approach not only enhances operational workflows but also strengthens sales support and account management processes. As a seasoned professional in the tech industry, Scott is committed to fostering collaboration and innovation, making him an invaluable asset to ServiceNow and its mission to deliver exceptional digital transformation solutions.
