Scott Feltes serves as the Director of Quality Assurance at The Arc of Hunterdon County, where he plays a pivotal role in enhancing the quality of services provided to individuals with intellectual and developmental disabilities. With over a decade of experience in human services and...
Scott Feltes serves as the Director of Quality Assurance at The Arc of Hunterdon County, where he plays a pivotal role in enhancing the quality of services provided to individuals with intellectual and developmental disabilities. With over a decade of experience in human services and healthcare, Scott is dedicated to fostering an environment of continuous improvement and regulatory adherence. His expertise encompasses a wide range of responsibilities, including quality assurance evaluations, medical audits, and compliance with licensing standards, ensuring that the organization meets and exceeds state and federal regulations.
In his current role, Scott leads key projects aimed at transforming service delivery through strategic planning and risk management. He is instrumental in developing and implementing training and onboarding programs that empower staff with the necessary skills to provide exceptional care. His commitment to leadership coaching and team building fosters a culture of collaboration and accountability, driving the organization toward its mission of advocacy and support for individuals with disabilities and their families.
Scott's strategic leadership is complemented by his strong negotiation and communication skills, which he utilizes to navigate complex regulatory landscapes and advocate for the needs of the community. As he pursues a Doctorate in his field, Scott remains focused on integrating evidence-based practices into the organization's framework, ensuring that The Arc of Hunterdon County continues to be a leader in quality service provision. His transformational leadership style not only enhances operational efficiency but also inspires a shared vision among staff, ultimately enriching the lives of those they serve.