Satnarine Singh currently serves as the Senior Director of Global Transformation PMO at Alight Solutions, where he is at the forefront of driving innovative change and operational excellence. With a deep-rooted passion for technology and its transformative potential, Satnarine leads critical initiatives that leverage artificial...
Satnarine Singh currently serves as the Senior Director of Global Transformation PMO at Alight Solutions, where he is at the forefront of driving innovative change and operational excellence. With a deep-rooted passion for technology and its transformative potential, Satnarine leads critical initiatives that leverage artificial intelligence to streamline processes and enhance efficiency. His recent projects include defining operational use cases that not only lower costs but also significantly reduce processing times, thereby positioning Alight Solutions as a leader in the industry.
In his role, Satnarine has been instrumental in selecting AI vendors and establishing clear success criteria for proofs of concept, ensuring that the integration of new technologies aligns seamlessly with the company’s strategic goals. One of his flagship initiatives is the customer care transformation project, which aims to achieve an impressive $35 million in savings by the end of 2024. This ambitious project involves implementing new system enhancements and optimizing operational workflows, showcasing Satnarine’s expertise in IT and business strategy alignment.
Satnarine's proficiency in Agile methodologies, Lean Manufacturing, and Lean Sigma principles further enhances his ability to drive continuous improvement within the organization. His experience with cloud technologies, particularly Amazon Web Services (AWS), and software development frameworks like .NET and AngularJS, equips him with a comprehensive understanding of the technical landscape necessary for successful project management and execution. By fostering collaborative relationships across teams, Satnarine not only meets but often exceeds organizational objectives, embodying the essence of a transformative leader in today’s fast-paced business environment.
