Saravana Karthikeyan serves as the Vice President of Strategic Initiatives at Virtusa, where he leverages his extensive 27 years of experience in Global Delivery Management to drive transformative projects within the healthcare and life sciences sectors. In his current role, Saravana is pivotal in shaping...
Saravana Karthikeyan serves as the Vice President of Strategic Initiatives at Virtusa, where he leverages his extensive 27 years of experience in Global Delivery Management to drive transformative projects within the healthcare and life sciences sectors. In his current role, Saravana is pivotal in shaping the strategic direction for Elevance Health's Whole Health Platform and Advocacy initiatives. His focus encompasses Omni Channel solutions, Grievances & Appeals, and the Contact Center Platform, catering to both Members and Providers across 36 diverse markets, including Medicare and Medicaid.
Under Saravana's leadership, the portfolio strategy and roadmap are meticulously crafted to align with the evolving needs of the healthcare landscape, emphasizing digital transformation and integrated service delivery. His expertise in AI solutions is particularly noteworthy, as he program manages initiatives that harness advanced technologies to enhance operational efficiency and client engagement. Saravana’s proficiency in P&L management ensures that projects not only meet strategic objectives but also deliver substantial value to stakeholders.
His skill set is further complemented by a strong foundation in IT strategy, cloud computing, and customer relationship management, enabling him to foster robust relationships with clients while driving innovation. Saravana’s leadership style emphasizes collaboration and empowerment, ensuring that his teams are equipped to navigate the complexities of the healthcare environment. As he continues to spearhead strategic initiatives at Virtusa, Saravana Karthikeyan remains committed to advancing the integration of technology in healthcare, ultimately enhancing service delivery and patient outcomes.