As the Director of Health Plan Quality at Care Wisconsin, Sarah Way-Messer brings over two decades of specialized experience in health plan and long-term care quality improvement. Her extensive background equips her with a unique perspective on the complexities of quality management in the healthcare...
As the Director of Health Plan Quality at Care Wisconsin, Sarah Way-Messer brings over two decades of specialized experience in health plan and long-term care quality improvement. Her extensive background equips her with a unique perspective on the complexities of quality management in the healthcare sector. In her current role, Sarah oversees the design, implementation, and evaluation of a comprehensive Quality Management program that aligns with state and federal quality contract requirements. This involves a deep understanding of managed care programs, where she leverages her expertise in Medicaid and Medicare regulations to ensure compliance and enhance service delivery.
Sarah is particularly adept at utilizing data analysis to drive process improvement initiatives, having successfully improved quality scores across three health plans. Her yellow belt certification in process improvement underscores her commitment to operational excellence and her ability to implement effective strategies that yield measurable results. Sarah's leadership style fosters collaboration and empowers her teams, enabling them to thrive in a dynamic healthcare environment. She is dedicated to developing staff capabilities, ensuring that her team is well-equipped to meet the evolving challenges of quality management.
Key projects under her direction include the integration of healthcare information technology to streamline quality assessment processes and enhance patient outcomes. By focusing on case management and utilization management, Sarah ensures that Care Wisconsin not only meets but exceeds quality benchmarks, ultimately improving the overall health and well-being of the populations served. Her strategic vision and hands-on approach make her a pivotal figure in advancing the organization's mission of delivering high-quality, compassionate care.
