As the Area Director of Customer Success for Large Enterprise at Sprinklr, Sarah Wartman plays a pivotal role in driving customer satisfaction and retention for some of the world’s most valuable brands. With over four years of dedicated experience at Sprinklr and a decade in...
As the Area Director of Customer Success for Large Enterprise at Sprinklr, Sarah Wartman plays a pivotal role in driving customer satisfaction and retention for some of the world’s most valuable brands. With over four years of dedicated experience at Sprinklr and a decade in the Digital Marketing SaaS industry, Sarah has honed her expertise in consultative sales and the development of enterprise-level SaaS solutions. Her leadership involves guiding a team of senior managers who are committed to creating exceptional customer experiences through tailored strategies that leverage social media and digital marketing insights.
Sarah’s current projects focus on enhancing customer engagement and optimizing the use of Sprinklr’s comprehensive platform, which integrates social media management, analytics, and customer experience solutions. By fostering strong relationships with clients, she ensures that they not only understand the full potential of Sprinklr’s offerings but also achieve measurable success in their marketing strategies. Her passion for creative problem-solving and innovative thinking has led to the successful implementation of initiatives that drive customer loyalty and brand advocacy.
In addition to her leadership role, Sarah is deeply involved in industry trends and best practices, continuously seeking to elevate her team’s capabilities in social media measurement and marketing strategy. Her expertise in platforms like YouTube and Twitter allows her to provide valuable insights that help clients navigate the complexities of digital marketing. Sarah’s commitment to building happier customers is not just a professional goal; it’s a reflection of her belief in the transformative power of effective communication and strategic marketing in today’s fast-paced digital landscape.
