Sarah Stokes currently serves as the Human Resources Manager at LBA Hospitality, where she leverages her extensive experience in the hospitality industry to enhance employee relations and foster a positive workplace culture. With a Bachelor of Science degree in Hospitality and Tourism Management, Sarah has...
Sarah Stokes currently serves as the Human Resources Manager at LBA Hospitality, where she leverages her extensive experience in the hospitality industry to enhance employee relations and foster a positive workplace culture. With a Bachelor of Science degree in Hospitality and Tourism Management, Sarah has honed her expertise in various facets of human resources, including recruitment, training, and benefits administration. Her role involves not only overseeing employee relations but also updating policies and procedures to ensure compliance with U.S. Equal Employment Opportunity Commission (EEOC) standards, thereby promoting a fair and equitable work environment.
At LBA Hospitality, Sarah is instrumental in key projects aimed at improving employee engagement and retention. She has successfully implemented innovative training programs that focus on guest service management, ensuring that team members are equipped with the skills necessary to deliver exceptional customer satisfaction. Her adeptness in operations management allows her to streamline recruiting and interviewing processes, making them more efficient and effective. Additionally, Sarah plays a crucial role in risk management, particularly in the areas of workers' compensation and employee benefits design, ensuring that the organization not only attracts top talent but also supports their well-being.
With a strong emphasis on team building, Sarah fosters a collaborative atmosphere that encourages open communication and professional development. Her commitment to enhancing the employee experience at LBA Hospitality reflects her belief that a motivated and well-trained workforce is key to achieving operational excellence in the hospitality sector. Through her strategic initiatives and hands-on approach, Sarah continues to make a significant impact on the organization’s success and its commitment to providing outstanding service to guests.
