Sanjeev Singla serves as the Sr. Director of Professional Services and Client Relations at HRSoft, where he leverages his extensive experience in the Human Capital Management (HCM) and HR technology domains to drive innovative solutions for complex workforce challenges. In this pivotal role, Sanjeev oversees...
Sanjeev Singla serves as the Sr. Director of Professional Services and Client Relations at HRSoft, where he leverages his extensive experience in the Human Capital Management (HCM) and HR technology domains to drive innovative solutions for complex workforce challenges. In this pivotal role, Sanjeev oversees a large, geographically distributed team dedicated to delivering exceptional implementation and support services. His leadership is characterized by a commitment to excellence, ensuring that all projects are executed on time, within budget, and adhere to the highest quality standards.
One of Sanjeev's key initiatives has been to enhance the capabilities of the professional services department through strategic process improvements and the adoption of cutting-edge tools and automation. By fostering partnerships and integrating advanced technologies, he has significantly streamlined operations, resulting in increased efficiency and improved client outcomes. Sanjeev is particularly focused on elevating customer satisfaction and reference-ability, consistently aligning service delivery with client requirements and expectations.
His expertise in business relationship management and stakeholder engagement has been instrumental in building strong, lasting relationships with clients, while his proficiency in Software as a Service (SaaS) solutions positions HRSoft as a leader in the industry. Sanjeev's dedication to quality assurance and customer experience not only enhances the overall service offering but also drives the company's growth and reputation in the competitive HR technology landscape. Through his visionary leadership and strategic focus, Sanjeev continues to shape the future of HRSoft’s professional services, ensuring that the organization remains at the forefront of delivering impactful workforce solutions.
