Sanjay Kulkarni serves as the Executive Vice President and Chief Digital & Transformation Officer at Firstsource, where he is at the forefront of driving the company's "Digital First, Digital Now" agenda. With a robust background in strategic planning and large-scale IT services delivery, Sanjay is...
Sanjay Kulkarni serves as the Executive Vice President and Chief Digital & Transformation Officer at Firstsource, where he is at the forefront of driving the company's "Digital First, Digital Now" agenda. With a robust background in strategic planning and large-scale IT services delivery, Sanjay is instrumental in spearheading innovative initiatives that enhance operational efficiency and foster business growth. His leadership is characterized by a servant-first approach, ensuring that teams are empowered to deliver exceptional results in a rapidly evolving digital landscape.
At Firstsource, Sanjay leads key projects focused on digital transformation and intelligent process automation, particularly within the Healthcare, FinTech, and Digital Payments sectors. His expertise in machine learning and data analytics enables the development of cutting-edge products and platforms that integrate seamlessly into existing systems, optimizing workflows and improving patient outcomes. By leveraging advanced technologies such as AIML, he drives the creation of data-driven solutions that not only meet current market demands but also anticipate future trends.
Sanjay’s role also encompasses fostering collaboration through innovation labs, where cross-functional teams explore new ideas and technologies to enhance service delivery. His comprehensive understanding of IT strategy and vendor management allows him to align business objectives with technology solutions effectively, ensuring that Firstsource remains a leader in delivering transformative services. With a commitment to agile methodologies and team management, Sanjay cultivates a culture of continuous improvement, positioning Firstsource as a pioneer in the digital transformation journey.
