Sandra Sternberg serves as the Director of Agency Operations at Lee Enterprises, where she leverages over 13 years of experience in business and operations to drive efficiency and innovation within the organization. With a strong focus on process improvement, Sandra has spent the last five...
Sandra Sternberg serves as the Director of Agency Operations at Lee Enterprises, where she leverages over 13 years of experience in business and operations to drive efficiency and innovation within the organization. With a strong focus on process improvement, Sandra has spent the last five years honing her expertise in identifying operational inefficiencies and implementing strategic solutions that yield significant time and cost savings. Her role involves developing standard operating procedures (SOPs) and collaborating closely with auditing teams to ensure compliance and operational excellence.
One of Sandra's key projects includes the successful migration of advertising campaigns, billing, and fulfillment processes across four markets into a new order management system. This initiative not only streamlined operations but also garnered recognition from the Senior Director of Operations for its efficiency and effectiveness. Additionally, Sandra has built custom reporting dashboards tailored for white-glove clients, enhancing client satisfaction and providing valuable insights through data analytics.
Her proficiency in Software as a Service (SaaS) and online marketing, combined with her skills in customer service management and search engine optimization (SEO), positions her as a creative problem solver adept at strategizing and implementing change management initiatives. Sandra’s commitment to fostering organizational growth through innovative solutions and her ability to adapt in a dynamic industry make her a vital asset to Lee Enterprises and a leader in agency operations.
