Samuel Dapore-Schwartz currently serves as a Principal Service Specialist at Waters, where he plays a pivotal role in enhancing the company’s mass spectrometry business. With a strong focus on field service and customer support, Samuel is instrumental in addressing the needs of clients across the...
Samuel Dapore-Schwartz currently serves as a Principal Service Specialist at Waters, where he plays a pivotal role in enhancing the company’s mass spectrometry business. With a strong focus on field service and customer support, Samuel is instrumental in addressing the needs of clients across the western United States, particularly when it comes to new product launches and escalated service situations. His extensive expertise in mass spectrometry, including specialized techniques such as MALDI-TOF and GC-MS, allows him to provide unparalleled support to both customers and service staff.
In his current role, Samuel is not only a technical resource but also a trusted advisor, ensuring that clients maximize the value of their Waters instruments. He is actively involved in key projects that aim to streamline service processes and improve customer satisfaction, demonstrating his commitment to excellence in the biotechnology and chemistry sectors. His proficiency in chromatography and gas chromatography further enhances his ability to troubleshoot complex issues and implement effective solutions.
Beyond his technical skills, Samuel's passion for photography, particularly landscape photography, reflects his keen eye for detail—an essential trait in both his professional and personal pursuits. This unique blend of scientific acumen and creative insight enables him to approach challenges with a fresh perspective, ultimately benefiting Waters' customers and reinforcing the company's reputation as a leader in mass spectrometry solutions. Samuel's dedication to supporting service initiatives and fostering strong customer relationships positions him as a vital asset to the Waters team.
