Sampath Polamerasetty is a seasoned Client Portfolio Manager at Nisum, where he leverages over 17 years of IT experience, including more than 11 years as an agile practitioner, to drive exceptional results in customer success and portfolio management. His current role emphasizes the importance of...
Sampath Polamerasetty is a seasoned Client Portfolio Manager at Nisum, where he leverages over 17 years of IT experience, including more than 11 years as an agile practitioner, to drive exceptional results in customer success and portfolio management. His current role emphasizes the importance of open communication and collaboration among various teams, including marketing, sales, and Salesforce partners. Sampath's expertise in Salesforce implementation and integration has been pivotal in migrating the entire marketing platform from Oracle Eloqua to Salesforce Marketing Cloud. This strategic transition not only streamlined operations but also enhanced the synergy between the marketing and sales teams through seamless integration with Salesforce Sales Cloud CRM.
Sampath is adept at leading client strategy and engagement, ensuring that technical requirements are meticulously gathered and addressed. His ability to build solid teams across different countries and create strategic initiatives has been instrumental in delivering world-class customer service. With a strong foundation in Order-to-Cash and Lead-to-Revenue processes, he excels in optimizing customer engagement and practice management. His leadership development skills further empower teams to achieve their goals while fostering a culture of continuous improvement.
In an ever-evolving digital landscape, Sampath remains committed to driving innovation and efficiency within his organization. His technical project leadership and organizational leadership skills position him as a key player in enhancing customer experiences and achieving business objectives. As he continues to navigate the complexities of client portfolio management, Sampath's strategic insights and dedication to excellence will undoubtedly contribute to Nisum's ongoing success.