Samantha Jennette serves as the Operations Manager at Sharecare, where she leverages her extensive background in Health Information Management to drive operational excellence and enhance client satisfaction. With a focus on Electronic Medical Record (EMR) systems, Samantha oversees a team of 25-30 Release of Information...
Samantha Jennette serves as the Operations Manager at Sharecare, where she leverages her extensive background in Health Information Management to drive operational excellence and enhance client satisfaction. With a focus on Electronic Medical Record (EMR) systems, Samantha oversees a team of 25-30 Release of Information (ROI) Specialists, both remote and onsite, ensuring that they adhere to HIPAA and HITECH guidelines while delivering accurate and timely information to clients. Her role is pivotal in managing day-to-day operations, where she not only implements processes for existing business but also plays a crucial part in onboarding new projects.
Samantha’s expertise in cultivating positive team environments has been instrumental in increasing company revenue and improving service delivery. She is adept at change management, facilitating smooth transitions as new business opportunities arise. Her strong interpersonal communication skills enable her to build trust with clients and team members alike, fostering a collaborative atmosphere that enhances productivity. Additionally, her commitment to active listening and talent management ensures that her team is engaged and motivated, ultimately leading to exceptional customer service outcomes.
Through her strategic oversight and hands-on approach, Samantha Jennette exemplifies a high-performing leader in the health information sector, dedicated to optimizing operations and delivering value to both clients and her organization. Her ability to fill in for staff as needed further underscores her versatility and commitment to operational success, making her an invaluable asset to Sharecare.
