Samantha Hibbard brings over 20 years of extensive experience in the restaurant industry, with a remarkable 12 years dedicated to leadership roles as a General Manager and Training General Manager. Currently serving as the Restaurant Manager at The Legacy Restaurant at the Nancy Lopez Country...
Samantha Hibbard brings over 20 years of extensive experience in the restaurant industry, with a remarkable 12 years dedicated to leadership roles as a General Manager and Training General Manager. Currently serving as the Restaurant Manager at The Legacy Restaurant at the Nancy Lopez Country Club, Samantha has successfully managed a dynamic team of up to 80 employees, fostering an environment that prioritizes both guest satisfaction and operational excellence. Her commitment to food safety is evident through her initiative to conduct comprehensive food safety classes, ensuring that all staff members are certified food handlers. This focus not only enhances the dining experience but also upholds the highest standards of health and safety.
In her role, Samantha is adept at scheduling front-of-house (FOH) employees, optimizing labor costs while maintaining exceptional service levels. She has a proven track record of driving sales growth through strategic upselling techniques and a keen understanding of customer preferences. Collaborating closely with the event coordinator, Samantha ensures that all events and catering services run seamlessly, enhancing the reputation of The Legacy Restaurant as a premier dining destination. Her expertise in managing liquor inventory and ordering, along with her meticulous approach to temperature checks, further underscores her commitment to operational efficiency.
Samantha's skills in food and beverage operations, cost of goods sold (COGS) management, and process improvement have been instrumental in achieving consistent profitability. Her leadership development initiatives empower her team, fostering a culture of excellence and continuous improvement. With a strong command of Microsoft Office and Excel, she leverages data-driven insights to inform decision-making and enhance overall performance. As a dedicated professional in the hospitality industry, Samantha Hibbard exemplifies the qualities of a successful restaurant manager, driving both guest satisfaction and business success at The Legacy Restaurant.
