Sakia Robertson
SR

Sakia Robertson

Linkedin Profile
Senior Vice President, Client Services at Payspan, Inc. | Jacksonville, Florida, United States
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About Sakia Robertson

  • Sakia Robertson serves as the Senior Vice President of Client Services at Payspan, Inc., where she leverages over two decades of experience in operations management to drive exceptional client satisfaction and operational excellence. In her current role, Sakia is at the forefront of client-facing operations,...
    Sakia Robertson serves as the Senior Vice President of Client Services at Payspan, Inc., where she leverages over two decades of experience in operations management to drive exceptional client satisfaction and operational excellence. In her current role, Sakia is at the forefront of client-facing operations, overseeing critical departments such as the Project Management Office, Payer Relationship Management, and the Provider and Member Services Call Center. Her leadership is pivotal in ensuring that Payspan delivers seamless service and support in a fast-paced, high-volume environment. Sakia's expertise in project management is complemented by her strategic approach to customer retention and relationship building, which has significantly enhanced client engagement and loyalty. She is known for her ability to creatively resolve complex operational challenges, ensuring that her teams are equipped to meet and exceed client expectations. Her commitment to driving results is evident in her initiatives aimed at optimizing production operations and enhancing call center development, where she fosters a culture of continuous improvement. With strong communication skills and a talent for public speaking, Sakia effectively presents innovative solutions and operational strategies to both internal teams and external stakeholders. Her proficiency in tools such as Microsoft Office and her understanding of 401k processes further enhance her capability to manage diverse projects and initiatives. As a trusted leader, Sakia Robertson continues to shape the future of client services at Payspan, Inc., ensuring that the organization remains a leader in delivering value-driven solutions in the healthcare payment ecosystem.
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  • Sakia Robertson Work

    • Senior Vice President, Client Services at Payspan, Inc. in February 2018 to Present
    • VP, Provider and Member Services at Payspan, Inc. in March 2016 to February 2018
    • Call Center Director at Voya Financial (formerly ING U.S.) in February 2005 to May 2015
  • Sakia Robertson Education

    • Trident Technical College
  • Sakia Robertson Skills

    • ManagementCustomer ServiceProcess Improvement
      LeadershipCall CentersCommunicationProject ManagementCustomer RetentionStrategic PlanningBenefits AdministrationFinancial ServicesDrive ResultsProblem SolvingCall Center DevelopmentRelationship BuildingPublic SpeakingPresentationsHiring401kCoachingTeam LeadershipMicrosoft Office

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  • About Sakia Robertson's Current Company

  • Frequently Asked Questions about Sakia Robertson

    • What is Sakia Robertson email address?
      Email Sakia Robertson at s***n@zelis.com. This email is the most updated Sakia Robertson's email found in 2025.
    • How to contact Sakia Robertson?
      To contact Sakia Robertson send an email at s***n@zelis.com.
    • What company does Sakia Robertson work for?
      Sakia Robertson works for Payspan, Inc.
    • What is Sakia Robertson's role at Payspan, Inc.?
      Sakia Robertson is Senior Vice President, Client Services
    • What is Sakia Robertson's Phone Number?
      Sakia Robertson's phone (305) ***-*109
    • What industry does Sakia Robertson work in?
      Sakia Robertson works in the Information Technology & Services industry.

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