Rychel Su Ay serves as a Principal Engineer at T-Mobile USA, where she plays a pivotal role in ensuring the seamless operation of the company’s complex wireless network infrastructure. With a robust background in Cisco and Juniper routing technologies, Rychel specializes in delivering consultative support...
Rychel Su Ay serves as a Principal Engineer at T-Mobile USA, where she plays a pivotal role in ensuring the seamless operation of the company’s complex wireless network infrastructure. With a robust background in Cisco and Juniper routing technologies, Rychel specializes in delivering consultative support for Tier 2 Voice, Data, and IP Platforms. Her expertise spans critical areas such as MPLS, VoIP, and IPv6, enabling her to tackle the intricate challenges associated with T-Mobile's diverse network elements, systems, and applications.
In her current role, Rychel is instrumental in enhancing the performance and reliability of T-Mobile's services across various internal stakeholders, including Data Centers, Call Centers, Retail Stores, and Network Operations Centers (NOCs). She leads key projects focused on optimizing network design and implementing advanced solutions that improve the efficiency of Wide Area Networks (WAN) and Voice over IP (VoIP) systems. Her proficiency in ITILF v3 and the Kepner Trego problem-solving methodology allows her to streamline processes and drive operational excellence within the organization.
Rychel's hands-on experience with Ethernet technologies and her deep understanding of the Internet Protocol Suite (TCP/IP) further solidify her role as a trusted advisor in network architecture and design. By leveraging her skills in Cisco and Juniper technologies, she not only addresses immediate technical challenges but also contributes to the strategic direction of T-Mobile's network evolution. As a thought leader in the telecommunications industry, Rychel Su Ay continues to push the boundaries of innovation, ensuring that T-Mobile remains at the forefront of delivering cutting-edge wireless solutions.
