As the Director of Public Sector Operations at ZeroFox, Ryan Curran is a dynamic leader dedicated to driving positive outcomes for both customers and the organization. With a proven track record in customer success and services delivery, Ryan has successfully overseen an impressive annual recurring...
As the Director of Public Sector Operations at ZeroFox, Ryan Curran is a dynamic leader dedicated to driving positive outcomes for both customers and the organization. With a proven track record in customer success and services delivery, Ryan has successfully overseen an impressive annual recurring revenue (AAR) growth of 150%, reflecting his strategic acumen and ability to foster long-term relationships with clients. His leadership has not only expanded the team by 75% but has also maintained a robust services margin of 47%, underscoring his commitment to operational excellence and financial sustainability.
Ryan's role encompasses a diverse range of responsibilities, including analysis, reporting, engineering, project management, and technical account management. His expertise in strategic planning and technology integration allows him to deliver tailored solutions that meet the unique needs of public sector clients, ensuring they achieve their mission objectives effectively. With a remarkable customer satisfaction score of 97%, Ryan's approach to account management emphasizes open communication and proactive engagement, which are critical in the ever-evolving landscape of security and intelligence analysis.
In addition to his operational responsibilities, Ryan is passionate about training delivery and empowering his team to excel in managed services. His commitment to continuous improvement and professional development not only enhances team performance but also contributes to the overall success of ZeroFox in a competitive market. As Ryan continues to lead initiatives that drive mission impact and customer satisfaction, he remains a pivotal figure in shaping the future of public sector operations within the cybersecurity industry.
