Ruben Franzen serves as the President of TOPdesk, where he plays a pivotal role in steering the company’s North American operations. With a robust background in international commercial management, Ruben is recognized as a top performer who thrives on driving business growth and fostering high-performance...
Ruben Franzen serves as the President of TOPdesk, where he plays a pivotal role in steering the company’s North American operations. With a robust background in international commercial management, Ruben is recognized as a top performer who thrives on driving business growth and fostering high-performance teams. His leadership is characterized by a down-to-earth and personable approach, which not only cultivates a positive workplace culture but also empowers his staff to excel.
In his current role, Ruben is responsible for shaping the go-to-market strategy and ensuring product-market fit across the region. He is deeply involved in revenue growth initiatives, collaborating closely with the CEO and CFO to align regional efforts with TOPdesk’s global objectives spanning 16 countries. His strategic vision is complemented by his expertise in service management, where he leverages his skills in coaching and team development to enhance operational efficiency and customer satisfaction.
Key projects under Ruben’s leadership include the expansion of TOPdesk’s service offerings tailored to meet the unique needs of North American clients, as well as the establishment of strategic partnerships that drive business development. His commitment to high moral standards and ethical business practices resonates throughout the organization, making him a respected figure among peers and clients alike. With a focus on teamwork and effective communication, Ruben Franzen is dedicated to setting businesses, teams, and individuals up for success in an ever-evolving marketplace.
