Royston Olivera serves as the Executive Director for Clickstream and Survey Platforms at Morgan Stanley Wealth Management, where he leverages over 15 years of expertise in digital data collection and analytics. In his current role, Royston is at the forefront of driving the strategy and...
Royston Olivera serves as the Executive Director for Clickstream and Survey Platforms at Morgan Stanley Wealth Management, where he leverages over 15 years of expertise in digital data collection and analytics. In his current role, Royston is at the forefront of driving the strategy and execution of critical platforms such as Adobe Analytics and Qualtrics. His work is pivotal in shaping how the firm collects, analyzes, and utilizes digital behavior and feedback insights to enhance client interactions, both online and in-person.
Royston’s passion for data quality and governance is evident in his approach to developing robust data collection strategies that not only meet regulatory standards but also drive operational efficiency. By collaborating with a diverse group of partners across business and technology sectors, he ensures that insights derived from clickstream data and survey responses are seamlessly integrated into the decision-making processes. This integration empowers teams to tailor their strategies based on real-time feedback, ultimately enhancing the client experience.
His technical proficiency in tools such as Adobe DTM, jQuery, and JavaScript, combined with a strong foundation in user interface design, enables Royston to oversee the development of large-scale web applications that are both functional and user-friendly. As a product management expert, he is adept at navigating the complexities of product analytics, ensuring that every digital touchpoint is optimized for maximum impact. Royston’s commitment to innovation and excellence positions him as a key player in the evolution of digital engagement strategies at Morgan Stanley.
