Roxanne Wilson serves as a dedicated medical scheduler at Orthopaedic & Spine Specialists, where she plays a pivotal role in the efficient operation of the Ambulatory Surgery Center. With over 15 years of experience in the medical field, Roxanne has honed her skills in scheduling...
Roxanne Wilson serves as a dedicated medical scheduler at Orthopaedic & Spine Specialists, where she plays a pivotal role in the efficient operation of the Ambulatory Surgery Center. With over 15 years of experience in the medical field, Roxanne has honed her skills in scheduling procedures, managing patient records, and facilitating seamless communication between healthcare providers and patients. Her extensive background as a receptionist and medical secretary has equipped her with a comprehensive understanding of medical terminology, medical billing, and coding, enabling her to navigate the complexities of healthcare administration with ease.
In her current role, Roxanne is responsible for coordinating high-volume surgical schedules, ensuring that each patient receives personalized attention and care. She excels in one-on-one interactions, whether in person or over the phone, making her a vital link in the patient experience. Her expertise in check-in registration and processing medical records allows her to streamline operations, reducing wait times and enhancing patient satisfaction.
Roxanne's passion for psychology and nursing further enriches her professional insights, as she approaches her work with empathy and a deep understanding of patient needs. She is committed to fostering a supportive environment for both patients and staff, often stepping into public speaking roles to educate others about the intricacies of the scheduling process. Through her dedication and skill set, Roxanne Wilson continues to contribute significantly to the success of Orthopaedic & Spine Specialists, ensuring that every patient receives the highest standard of care.
