Rosa Coreas currently serves as an Assistant Account Manager at GardaWorld, where she leverages her extensive background in customer service and her academic foundation in Criminal Justice to oversee operations effectively. In this dynamic role, Rosa is responsible for managing client relationships and ensuring the...
Rosa Coreas currently serves as an Assistant Account Manager at GardaWorld, where she leverages her extensive background in customer service and her academic foundation in Criminal Justice to oversee operations effectively. In this dynamic role, Rosa is responsible for managing client relationships and ensuring the seamless execution of security services tailored to meet the diverse needs of clients in various sectors, including retail and public safety. Her bilingual proficiency in English and Spanish not only enhances communication with a broader client base but also facilitates accurate translation and interpretation of critical information, ensuring that all stakeholders are aligned and informed.
Rosa's expertise in Transportation Security and Customer Relationship Management (CRM) allows her to implement strategic initiatives that enhance operational efficiency and client satisfaction. She thrives in fast-paced environments, demonstrating a remarkable ability to work under pressure while maintaining a keen focus on detail. One of her notable projects involved streamlining the onboarding process for new clients, which resulted in a significant reduction in turnaround time and improved service delivery.
Her strong skills in Microsoft Word and customer service further bolster her capabilities, enabling her to create comprehensive reports and presentations that communicate key insights to both clients and internal teams. With a commitment to excellence and a passion for public safety, Rosa Coreas is not only a valuable asset to GardaWorld but also a dedicated professional poised to make a lasting impact in the security industry.
