As the Managing Director of Partner Sales at Crown Castle Fiber, Roland Saenz is at the forefront of driving strategic growth and operational excellence within the telecommunications sector. With a robust background in sales, service, and operations, Roland has cultivated a reputation as a customer-focused...
As the Managing Director of Partner Sales at Crown Castle Fiber, Roland Saenz is at the forefront of driving strategic growth and operational excellence within the telecommunications sector. With a robust background in sales, service, and operations, Roland has cultivated a reputation as a customer-focused leader who excels in dynamic and challenging environments. His extensive experience spans inside, outside, and technical sales, enabling him to adeptly navigate complex negotiations and close high-value contracts.
In his current role, Roland developed and leads the West Channel Division team, where he has implemented innovative strategies to penetrate new markets and revitalize underperforming ones. His keen focus on expanding the team's capabilities has empowered them to engage effectively with larger enterprise customers, resulting in the successful closure of significant deals. By prioritizing the repair of relationships with agents and fostering a culture of collaboration, Roland has not only driven revenue growth but also enhanced customer and partner satisfaction.
Roland's expertise in telecommunications, particularly in areas such as VoIP, MPLS, and wireless technologies, positions him as a thought leader in the industry. His commitment to process improvement and employee development has been instrumental in building a high-performing team that consistently exceeds sales targets. As he continues to navigate the evolving landscape of partner sales, Roland remains dedicated to delivering exceptional customer experiences and driving sustainable growth for Crown Castle Fiber.
