Rogerio Machado serves as the Head of Dealer Qualification at Porsche Brasil, where he plays a pivotal role in shaping the professional development of the dealership network. With a robust background in the automotive sector, Rogerio began his career in mechanical engineering, gradually transitioning into...
Rogerio Machado serves as the Head of Dealer Qualification at Porsche Brasil, where he plays a pivotal role in shaping the professional development of the dealership network. With a robust background in the automotive sector, Rogerio began his career in mechanical engineering, gradually transitioning into leadership roles focused on technical support, warranty management, and process optimization. His extensive experience has equipped him with a deep understanding of the intricacies of automotive operations, making him a valuable asset in enhancing dealer performance and customer satisfaction.
In his current role, Rogerio is responsible for implementing comprehensive training and development programs tailored to the unique needs of Porsche dealerships across Brazil. His expertise in project management and business planning allows him to coordinate initiatives that not only elevate the skills of dealership staff but also improve overall operational efficiency. Rogerio is particularly adept at fostering relationships within the industry, which has been instrumental in driving collaborative efforts that enhance the customer experience.
Key projects under his leadership have included the development of specialized training modules aimed at sales and service processes, ensuring that Porsche dealers are equipped with the latest knowledge and best practices. His commitment to continuous improvement and process enhancement has resulted in measurable gains in both sales performance and customer loyalty. Rogerio's passion for excellence, inspired by his personal values and family commitment, resonates throughout his work, making him a respected leader in the automotive industry and a driving force behind Porsche Brasil's success.
