Roger Herndon serves as the Director of Payment Services at Vanderbilt University, where he plays a pivotal role in enhancing the efficiency and effectiveness of the institution's Accounts Payable operations. With a strong passion for technology, Roger leverages his extensive background in technical systems and...
Roger Herndon serves as the Director of Payment Services at Vanderbilt University, where he plays a pivotal role in enhancing the efficiency and effectiveness of the institution's Accounts Payable operations. With a strong passion for technology, Roger leverages his extensive background in technical systems and coding to bridge the gap between IT and operational communication, ensuring that both customer and organizational experiences are optimized. His expertise in problem-solving and process improvement is evident in his management of supplier invoice and credit memo processing, where he emphasizes accuracy and compliance with established policies and terms.
In his current role, Roger is dedicated to developing and maintaining robust Accounts Payable policies that not only drive best practices but also facilitate continuous process enhancements. He actively monitors for unusual activities that may indicate potential fraud, implementing comprehensive risk mitigation measures to safeguard the university's financial integrity. Roger’s leadership extends to cross-functional teams, where he fosters collaboration and communication to streamline operations and improve service delivery.
His proficiency in data analysis and executive reporting allows him to provide actionable insights that inform strategic decision-making. By utilizing tools such as Microsoft Excel, Roger enhances reporting capabilities and ensures that stakeholders have access to relevant financial information. As a firm believer in Lean Management principles, he continuously seeks opportunities for business process improvement, positioning Vanderbilt University as a leader in efficient payment services within the higher education sector. Roger's commitment to excellence and innovation not only elevates the Accounts Payable function but also contributes to the overall success of the university's financial operations.
