Robson Gomes currently serves as the Director and Head of Everyday Experiences Engineering at Volvo Cars, where he plays a pivotal role in shaping the future of automotive technology. With a robust career spanning major business groups such as Brazil Telecom, Grupo Abril, Grupo Estado,...
Robson Gomes currently serves as the Director and Head of Everyday Experiences Engineering at Volvo Cars, where he plays a pivotal role in shaping the future of automotive technology. With a robust career spanning major business groups such as Brazil Telecom, Grupo Abril, Grupo Estado, and CVC Group, Robson brings a wealth of experience in IT management and project leadership to his position. His expertise encompasses the entire IT process chain, from strategic planning to the implementation of cutting-edge IT development methodologies, ensuring the successful management of critical projects.
At Volvo Cars, Robson oversees the dynamic teams responsible for the Volvo Cars App and Customer Relationship Management (CRM) systems in the USA. His leadership is characterized by a passion for innovation and a commitment to delivering seamless user experiences that enhance customer engagement and satisfaction. Under his guidance, the teams are focused on leveraging Agile project management and Scrum methodologies to drive efficiency and adaptability in an ever-evolving automotive landscape.
Robson's technical proficiency spans a diverse range of areas, including data center management, Linux integration, and ITIL best practices, which are crucial for optimizing IT service management. His strategic vision not only fosters collaboration across departments but also positions Volvo Cars at the forefront of e-commerce and digital transformation within the automotive industry. As he continues to drive excellence in engineering, Robson Gomes remains dedicated to creating everyday experiences that resonate with customers and elevate the Volvo brand.
