Robert Trzeciak is a seasoned Information Systems Consultant at Xerox, bringing a unique blend of finance and IT expertise to his role. With nine years of experience in finance and five years in information technology, Robert has developed a robust skill set that emphasizes customer...
Robert Trzeciak is a seasoned Information Systems Consultant at Xerox, bringing a unique blend of finance and IT expertise to his role. With nine years of experience in finance and five years in information technology, Robert has developed a robust skill set that emphasizes customer service and the cultivation of strong business relationships. His dual experience on both the Business Unit and IT sides enables him to bridge gaps between technical teams and business stakeholders, ensuring that solutions are not only effective but also aligned with organizational goals.
Currently, Robert is instrumental in supporting ACE Insurance, where he has successfully created a comprehensive database to analyze Print Center operations and performance. This initiative has significantly enhanced operational efficiency and provided valuable insights for decision-making. Acting as a liaison between business units, help desks, and technicians, he ensures seamless communication and collaboration, which is crucial for maintaining high service levels. Additionally, Robert manages site support for printers, copiers, scanners, and fax services, demonstrating his commitment to optimizing print operations.
In his role supporting Christiana Care Health Services, Robert monitors several vital hospital systems, including mainframe and server operations. His expertise in the Software Development Life Cycle (SDLC), business requirements gathering, and process improvement has been pivotal in enhancing system reliability and performance. Proficient in tools such as CSS, VBA, and Kronos, Robert leverages his analytical skills to drive business analysis and requirements analysis, ultimately contributing to the continuous improvement of IT services within the healthcare sector. His multifaceted experience and dedication to excellence make him a valuable asset in the ever-evolving landscape of information technology.
