As the Vice President of Service Delivery and Engineering at High Wire Networks, Robert Roberts plays a pivotal role in shaping the company's technology landscape and driving its strategic initiatives. With over 25 years of extensive experience in IT and cybersecurity, Robert is adept at...
As the Vice President of Service Delivery and Engineering at High Wire Networks, Robert Roberts plays a pivotal role in shaping the company's technology landscape and driving its strategic initiatives. With over 25 years of extensive experience in IT and cybersecurity, Robert is adept at aligning technology solutions with organizational goals, ensuring that High Wire Networks remains at the forefront of digital transformation. His leadership encompasses several critical teams, including Security Systems Engineering, Project Management, and both the Network Operations Center (NOC) and Security Operations Center (SOC).
Robert's expertise in IT service management and agile methodologies enables him to optimize operations and enhance service delivery, ensuring that client needs are met with precision and efficiency. He is particularly skilled in fostering collaboration among partner success and enablement teams, which is essential for maintaining strong relationships with channel partners and driving mutual growth. Under his guidance, the IT delivery teams, including first-line management and director-level staff, are empowered to deliver innovative solutions that not only enhance productivity but also contribute to the bottom line.
Currently, Robert is spearheading several key projects aimed at improving cybersecurity frameworks and streamlining IT operations. His proficiency in VMware technologies, coupled with his strong troubleshooting skills, positions him as a trusted leader in navigating complex technical challenges. As he continues to drive High Wire Networks’ mission forward, Robert remains committed to cultivating high-performance teams that are equipped to tackle the evolving demands of the IT landscape.
