As the Senior Director of Application Development at Service Corporation International (SCI), Robert Reum plays a pivotal role in shaping the technological landscape that supports the company’s mission to provide compassionate and comprehensive services to families during their most challenging times. With a strong commitment...
As the Senior Director of Application Development at Service Corporation International (SCI), Robert Reum plays a pivotal role in shaping the technological landscape that supports the company’s mission to provide compassionate and comprehensive services to families during their most challenging times. With a strong commitment to operational excellence, Robert leads a dedicated team focused on developing innovative sales applications that empower associates to deliver exceptional customer service. His strategic vision aligns with SCI's core values, ensuring that technology not only enhances efficiency but also fosters a deeper connection between sales teams and the families they serve.
Under Robert's leadership, key projects have included the implementation of Agile development methodologies that streamline workflows and improve collaboration across cross-functional teams. By leveraging his expertise in business development and project management, he has successfully driven initiatives that enhance the user experience for sales associates, enabling them to operate at peak performance. His focus on building foundational business processes has resulted in significant operational efficiencies, allowing SCI to maintain its position as North America’s largest provider of funeral and cemetery services.
Robert’s extensive background in integrated marketing and strategic alliances further enriches his approach to application development. He understands the importance of aligning technology with market needs, ensuring that SCI remains responsive to evolving customer expectations. As he continues to champion intelligent processes and tools, Robert Reum is not only enhancing the capabilities of SCI’s sales teams but also reinforcing the company’s commitment to providing dignified and respectful services to families in their time of need.
