Robert Lachs serves as the Global Sales Vice President of Recurring Revenue at Rimini Street, where he leverages his extensive 360-degree experience to drive significant growth and client satisfaction in the competitive IT services landscape. With a robust background that spans senior sales leadership, client...
Robert Lachs serves as the Global Sales Vice President of Recurring Revenue at Rimini Street, where he leverages his extensive 360-degree experience to drive significant growth and client satisfaction in the competitive IT services landscape. With a robust background that spans senior sales leadership, client relationship management, and consulting practices focused on IT portfolio optimization, Robert is uniquely positioned to address the complexities of maintaining and renewing high-value client contracts. His role encompasses joint responsibility for over $300 million in annual global maintenance sales revenue, where he emphasizes client retention and the development of innovative support services renewal strategies.
At Rimini Street, Robert is actively engaged in key projects that aim to mitigate future risks and enhance competitive strategies. His expertise in complex sales and strategic sales management allows him to navigate intricate client needs, ensuring that solutions are tailored to optimize IT investments while maximizing cost efficiency. Robert's commitment to cross-organizational collaboration fosters a culture of teamwork that enhances training initiatives and empowers sales teams to excel in client engagement.
His skills in coaching and communication are instrumental in cultivating strong relationships with clients, ensuring that they receive unparalleled support and value from Rimini Street's offerings. As a thought leader in the industry, Robert continues to drive innovation in client management practices, positioning Rimini Street as a trusted partner in the evolving landscape of IT services. Through his leadership, the organization not only meets but exceeds client expectations, solidifying its reputation as a leader in maintenance and support services.
