As the Regional Director at Coverall Health-Based Cleaning System, Robert Hanny exemplifies a commitment to excellence and a strong belief in the power of hard work and dedication. Since his promotion in May 2016, Robert has taken the helm at the Buffalo/Niagara Support Center, where...
As the Regional Director at Coverall Health-Based Cleaning System, Robert Hanny exemplifies a commitment to excellence and a strong belief in the power of hard work and dedication. Since his promotion in May 2016, Robert has taken the helm at the Buffalo/Niagara Support Center, where he skillfully directs all facets of the operation, including Customer Sales, Operations, Administrative Departments, and Franchise Sales. His strategic approach to management has not only streamlined processes but also enhanced the overall customer experience, ensuring that both staff and clients receive the attention they deserve.
Robert's expertise in process improvement and relationship management has been instrumental in driving the success of key projects within the organization. By leveraging his extensive knowledge in CRM and account management, he has implemented innovative strategies that foster stronger connections with clients and franchisees alike. His ability to analyze and optimize call center operations has resulted in increased efficiency and satisfaction, solidifying Coverall's reputation as a leader in the health-based cleaning industry.
In addition to his operational acumen, Robert's skills in business planning and management consulting enable him to identify growth opportunities and develop actionable strategies that align with the company's vision. His unwavering commitment to giving 100% in every endeavor not only inspires his team but also cultivates a culture of excellence throughout the organization. As he continues to lead with passion and purpose, Robert Hanny is poised to drive further success at Coverall Health-Based Cleaning System, ensuring that challenges are met with resilience and innovation.