As Vice President of North American Operations at Otis Elevator Co., Robert Gokey is at the forefront of driving operational excellence in one of the world’s most critical industries. With a commitment to inclusivity and leveraging the expertise of his world-class team, Robert ensures that...
As Vice President of North American Operations at Otis Elevator Co., Robert Gokey is at the forefront of driving operational excellence in one of the world’s most critical industries. With a commitment to inclusivity and leveraging the expertise of his world-class team, Robert ensures that Otis remains the leader in elevator and escalator manufacturing, installation, and service. Under his leadership, the North American operations team has successfully implemented innovative strategies that enhance productivity and efficiency, enabling the company to maintain its position as a trusted partner for moving over 2 billion people daily.
Robert’s strategic vision is evident in key projects that focus on optimizing supply chain management and manufacturing operations. By employing methodologies such as Six Sigma and Lean Management, he has spearheaded initiatives that significantly reduce costs while improving service delivery. His expertise in Failure Mode and Effects Analysis (FMEA) has been instrumental in identifying potential risks and enhancing operational reliability across the board.
Moreover, Robert’s adeptness in budgeting and forecasting allows the team to navigate the complexities of the market effectively, ensuring that Otis not only meets but exceeds customer expectations. His hands-on approach to plant management fosters a culture of operational excellence, where every team member is empowered to contribute to the company’s success. As he continues to lead Otis’ North American operations, Robert Gokey exemplifies the integration of advanced manufacturing practices with a deep commitment to customer satisfaction and employee engagement, solidifying Otis Elevator Co.'s reputation as an industry leader.
