Robert Amador serves as the Cash Vault and Cash Management Service Manager at Sectran Security Armored Carriers, where he plays a pivotal role in enhancing operational efficiencies and driving revenue growth through innovative cash management solutions. With a strong foundation in customer service and training,...
Robert Amador serves as the Cash Vault and Cash Management Service Manager at Sectran Security Armored Carriers, where he plays a pivotal role in enhancing operational efficiencies and driving revenue growth through innovative cash management solutions. With a strong foundation in customer service and training, Robert is dedicated to delivering a "real person" customer experience that sets Sectran apart in the armored car industry. His expertise in client services management allows him to effectively address client needs, ensuring that their cash handling processes are seamless and secure.
Currently, Robert is spearheading key projects that focus on product testing and enhancements, particularly in the realm of smart safes and ATMs. His involvement in product launches is instrumental in introducing cutting-edge technologies that mitigate risk and improve overall service delivery. Additionally, Robert is actively engaged in bank migrations, ensuring that clients transition smoothly to new systems while maintaining compliance with TMS policies and procedures.
His skills in business process improvement and quality control are vital as he leads process improvement projects that optimize cash management workflows. Through effective customer training and internal training initiatives, Robert empowers his team and clients alike, fostering a culture of continuous improvement. By leveraging his knowledge in remote deposit capture, ACH, wire transfers, and bill payment systems, he is committed to providing comprehensive cash management solutions that not only meet but exceed client expectations. Robert Amador's strategic vision and hands-on approach position him as a key player in driving Sectran's success in the competitive cash management landscape.