Rob Montoya serves as the Director II of Lender Client Experience at Origence, where he leverages over 24 years of extensive business development and sales expertise to enhance the overall client journey for lenders. In this pivotal role, Rob is dedicated to optimizing the origination...
Rob Montoya serves as the Director II of Lender Client Experience at Origence, where he leverages over 24 years of extensive business development and sales expertise to enhance the overall client journey for lenders. In this pivotal role, Rob is dedicated to optimizing the origination experience, ensuring that clients not only meet but exceed their operational and strategic goals. His leadership is instrumental in driving key projects that focus on enhancing customer satisfaction and streamlining processes across various lending solutions, including indirect lending and analytics.
Rob's consultative and adaptive sales style allows him to build strong relationships with clients, fostering strategic partnerships that are essential for mutual growth. His ability to communicate effectively at all levels of management enables him to identify unique challenges and tailor solutions that resonate with diverse stakeholders. Under his guidance, Origence has been able to implement innovative strategies that not only increase loan volume but also enhance the member experience, thereby driving profitability for lenders.
In addition to his core responsibilities, Rob is passionate about team building and mentoring, ensuring that his team is equipped with the skills necessary to thrive in a dynamic environment. His proficiency in Salesforce.com and lead generation further supports Origence’s mission to deliver unparalleled service and efficiency. As the industry continues to evolve, Rob remains committed to staying ahead of trends, ensuring that Origence remains a leader in providing comprehensive solutions that empower lenders to succeed in an increasingly competitive landscape.
