Rita Hc currently serves as the Operations Manager for Women’s Health Services and Pain Management at Steward Health Care, where she leverages her extensive expertise in healthcare administration to enhance operational efficiency and patient outcomes. With a strategic mindset, Rita excels in relationship building, ensuring...
Rita Hc currently serves as the Operations Manager for Women’s Health Services and Pain Management at Steward Health Care, where she leverages her extensive expertise in healthcare administration to enhance operational efficiency and patient outcomes. With a strategic mindset, Rita excels in relationship building, ensuring that collaboration among multidisciplinary teams fosters an environment of shared goals and patient-centered care. Her role involves overseeing key performance indicators (KPIs) that drive performance improvements, ensuring that both clinical and administrative operations align with the highest standards of patient safety and quality care.
Rita is actively involved in several key projects aimed at optimizing service delivery within her department. One notable initiative includes the implementation of a new patient advocacy program designed to empower patients through education and support, ultimately enhancing their experience and satisfaction. Her critical thinking skills enable her to navigate complex challenges, while her strong negotiation abilities facilitate effective partnerships with external stakeholders, including vendors and community organizations.
In addition to her operational responsibilities, Rita is committed to teaching and mentoring staff, sharing her knowledge of best practices in healthcare management and patient care. Her proficiency in strategic planning allows her to anticipate future trends in women's health and pain management, positioning Steward Health Care as a leader in the industry. With a solid foundation in customer service and a keen understanding of healthcare regulations, including ICD-9 coding, Rita Hc is dedicated to driving innovation and excellence in the healthcare landscape.
