Rim Boujrad
RB

Rim Boujrad

Linkedin Profile
Account Manager - CSM at Avature | Fuengirola, Andalusia, Spain
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About Rim Boujrad

  • Rim Boujrad is a dynamic Account Manager specializing in Customer Success Management (CSM) at Avature, where she leverages her multilingual proficiency in English, French, Spanish, and Arabic to foster strong relationships with clients across diverse markets. With a solid foundation in civil engineering, Rim seamlessly...
    Rim Boujrad is a dynamic Account Manager specializing in Customer Success Management (CSM) at Avature, where she leverages her multilingual proficiency in English, French, Spanish, and Arabic to foster strong relationships with clients across diverse markets. With a solid foundation in civil engineering, Rim seamlessly integrates her technical expertise into the SaaS landscape, focusing on helping organizations design and deploy HR programs that create significant strategic impacts. Her role is pivotal in driving customer success and technology adoption, as she works closely with clients to ensure that their software solutions align with their overarching business goals. Rim's current projects involve collaborating with key stakeholders to tailor Avature’s offerings to meet unique client needs, thereby influencing the employer's roadmap and processes. As a Subject Matter Expert (SME) for client engagement, she employs her analytical skills to assess client requirements and deliver actionable insights that enhance user experience and operational efficiency. Her ability to negotiate effectively and communicate complex ideas in multiple languages positions her as a trusted advisor, enabling clients to maximize the value of their investments in technology. In addition to her client-facing responsibilities, Rim is committed to continuous learning, currently exploring the transformative potential of Web3 technologies. This forward-thinking approach not only enriches her professional expertise but also positions her as a thought leader in the evolving tech landscape. By combining her engineering background with her passion for customer success, Rim Boujrad is dedicated to empowering organizations to thrive in an increasingly digital world.
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  • Rim Boujrad Work

    • Account Manager - CSM at Avature in March 2021 to Present
    • Strategic Account Manager at Avature in January 2023 to Present
    • Account Executive - Customer Success at Avature in January 2024 to Present
  • Rim Boujrad Education

    • Lycée Paul Valery, French Scientific Baccalaureat (specialised in Maths), January 2009 to January 2010
    • Swansea University, Master of Engineering (MEng), January 2010 to January 2014
    • Lycée Francais Charles de Gaulle London, French Scientific Baccalaureate (maths) and Arabic and English language GCSEs, January 2003 to January 2009
  • Rim Boujrad Skills

    • RenewalsSoftware as a Service (SaaS)Cross-Selling
      Opportunity IdentificationCustomer SatisfactionSales ProcessesGlobal Talent AcquisitionTalent IntelligenceCross-team CollaborationTeam upskillingCustomer SuccessCustomer Relationship Management (CRM)Applicant Tracking SystemsNegotiationStakeholder ManagementCustomer EngagementUpsellingFrenchEnglishCommunicationAnalysisSpanishPublic SpeakingProblem SolvingCustomer ServiceTeachingTeam ManagementMicrosoft OfficeData AnalysisSalesMicrosoft ExcelManagementTeamworkProject ManagementMathematicsMultilingualMatlabLanguagesLanguage TeachingArabicProject PlanningTeam LeadershipEngineeringMicrosoft ProjectProduct AdoptionProcess ImprovementClient PresentationRelationship Building

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  • About Rim Boujrad's Current Company

  • Frequently Asked Questions about Rim Boujrad

    • What company does Rim Boujrad work for?
      Rim Boujrad works for Avature
    • What is Rim Boujrad's role at Avature?
      Rim Boujrad is Account Manager - CSM
    • What is Rim Boujrad's personal email address?
      Rim Boujrad's personal email address is r****r****d@uk.arteliagroup.com
    • What is Rim Boujrad's business email address?
      Rim Boujrad's business email address is r****r****d@uk.arteliagroup.com
    • What is Rim Boujrad's Phone Number?
      Rim Boujrad's phone (**) *** *** 171
    • What industry does Rim Boujrad work in?
      Rim Boujrad works in the Mining & Metals industry.

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