Rick Wiggins is a seasoned Performance and Development Consultant at Rick Wiggins Impact Training, where he leverages his extensive experience in the automotive industry to drive transformative learning and development initiatives. With a strong foundation in negotiation and analytical skills, Rick specializes in enhancing e-commerce...
Rick Wiggins is a seasoned Performance and Development Consultant at Rick Wiggins Impact Training, where he leverages his extensive experience in the automotive industry to drive transformative learning and development initiatives. With a strong foundation in negotiation and analytical skills, Rick specializes in enhancing e-commerce and phone communication skills, critical components of the modern sales process. His expertise is particularly valuable in shaping strategic communication skills that not only uphold high integrity but also significantly enhance the customer experience.
At Rick Wiggins Impact Training, Rick is actively involved in consulting, developing, and training sales teams to optimize their performance. He has spearheaded key projects focused on refining the Sales Floor Process, ensuring that it aligns with best practices while fostering a customer-centric approach. His innovative Internet Lead Process offers a fresh perspective on engaging with online customers, ultimately leading to higher conversion rates. Additionally, Rick's training on Incoming Sale Calls equips sales professionals with the phone skills necessary to secure quality appointments that result in successful transactions.
Rick also excels in developing training programs for managers, utilizing tools like the DISC assessment to enhance team dynamics and leadership effectiveness. His ability to facilitate both small and large group sessions makes him a sought-after professional speaker, capable of inspiring and motivating diverse audiences. With a comprehensive skill set that includes team leadership, account management, and customer service, Rick Wiggins is dedicated to empowering individuals and organizations to achieve their full potential in the competitive automotive landscape.
