Rick Smith
RS

Rick Smith

Linkedin Profile
Digital Director at Progressive Insurance | Cleveland, Ohio, United States
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About Rick Smith

  • Rick Smith is currently making significant strides as the Digital Director at Progressive Insurance, where he spearheads the digital servicing strategy for both web and app channels. With an impressive two decades of experience in web development and interactive design, Rick has honed his expertise...
    Rick Smith is currently making significant strides as the Digital Director at Progressive Insurance, where he spearheads the digital servicing strategy for both web and app channels. With an impressive two decades of experience in web development and interactive design, Rick has honed his expertise in creating seamless customer experiences across diverse platforms. His role involves leading product delivery initiatives that enhance user engagement and satisfaction, leveraging his deep understanding of information architecture and user interface design. At Progressive, Rick manages the backlogs and roadmaps for the servicing website and mobile native app, ensuring that the digital offerings align with customer needs and business objectives. He collaborates closely with over 12 IT teams, fostering a culture of innovation and agility in a scaled agile environment. His leadership of product owners is pivotal in delivering value-driven solutions that not only meet but exceed customer expectations. Rick thrives on change and is passionate about discovering new methodologies to enhance digital project development and implementation. His proficiency in wireframing, usability testing, and interaction design allows him to create intuitive and user-friendly interfaces that resonate with customers. As he continues to navigate the evolving landscape of digital services, Rick remains committed to pushing the boundaries of what is possible in the insurance industry, ensuring that Progressive stays at the forefront of digital transformation. His blend of technical skills and strategic vision positions him as a key player in shaping the future of customer interactions at Progressive Insurance.
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  • Rick Smith Work

    • Digital Director at Progressive Insurance in April 2017 to Present
    • Digital Experience Manager at Progressive Insurance in March 2014 to April 2017
    • Cartoonist at Kickstand Cyclery in January 2008 to March 2017
  • Rick Smith Skills

    • Information ArchitectureWeb DesignInteraction Design
      HTMLCSSUsability TestingUser ExperienceUser Interface DesignWeb DevelopmentWeb Application DesignUser-centered DesignPrototypingPhotoshopUser InterfaceDreamweaverUsability DesignWire FramingUser ScenariosWordpressSite MapsMySQLMobile DesignAxureEmail MarketingWeb ApplicationsUsabilityXHTMLAgile MethodologiesMobile Devices

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  • About Rick Smith's Current Company

  • Frequently Asked Questions about Rick Smith

    • What is Rick Smith email address?
      Email Rick Smith at r***l@mac.com and e***h@progressive.com. This email is the most updated Rick Smith email found in 2025.
    • What is Rick Smith phone number?
      Rick Smith phone number is +17144786002 and +13302093176.
    • How to contact Rick Smith?
      To contact Rick Smith send an email to r***l@mac.com or e***h@progressive.com. If you want to call Rick Smith try calling on +17144786002 and +13302093176. (updated on November 05, 2024)
    • What is Rick Smith net worth?
      Rick Smith has an estimated net worth of $750,000 to $999,999
    • What company does Rick Smith work for?
      Rick Smith works for Progressive Insurance
    • What is Rick Smith's role at Progressive Insurance?
      Rick Smith is Digital Director
    • What industry does Rick Smith work in?
      Rick Smith works in the Insurance industry.

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