Rick Hersom is a dynamic General Manager at Club Pilates Avon, where he leverages his extensive expertise in operations management, sales, and customer relations to drive substantial growth and enhance member experiences. With a proven track record of increasing membership by 35% and achieving 103%...
Rick Hersom is a dynamic General Manager at Club Pilates Avon, where he leverages his extensive expertise in operations management, sales, and customer relations to drive substantial growth and enhance member experiences. With a proven track record of increasing membership by 35% and achieving 103% of the owner’s goals, Rick has demonstrated his ability to implement effective business strategies that resonate with both staff and clients. His strategic initiatives have led to a remarkable 30% increase in monthly Electronic Funds Transfer (EFT) revenue, showcasing his proficiency in revenue growth and financial management.
At Club Pilates Avon, Rick is not only focused on numbers but also on fostering a thriving community. He has developed impactful business collaborations, earning recognition at the annual Exponential Conference, which underscores his commitment to innovation and partnership within the fitness industry. His implementation of a comprehensive communication strategy has significantly bolstered brand recognition and cultivated membership loyalty, ensuring that clients feel valued and engaged.
Rick’s specialties in multi-unit management, staff training, and human resources have been instrumental in creating a cohesive and motivated team. He excels in recruiting top talent and developing employees through tailored training programs, which enhance team performance and service delivery. His strong public speaking and conflict resolution skills further empower him to navigate challenges effectively, making him a respected leader within the organization. With a keen attention to detail and a passion for fitness, Rick Hersom continues to elevate Club Pilates Avon, setting new standards for operational excellence and member satisfaction in the competitive fitness landscape.
