Richard McMillian serves as the Director of Enterprise Applications and Services at Bachman's Inc., where he leverages over a decade of experience in the Information Technology sector to drive transformative IT solutions that address complex business challenges. His expertise spans a wide array of operational...
Richard McMillian serves as the Director of Enterprise Applications and Services at Bachman's Inc., where he leverages over a decade of experience in the Information Technology sector to drive transformative IT solutions that address complex business challenges. His expertise spans a wide array of operational domains, including accounting and finance, logistics, customer care, and manufacturing, underscoring his belief that IT is integral to enhancing business performance across the board.
In his current role, Richard has successfully led significant initiatives, including a comprehensive upgrade of the Epicor Eagle System through three major versions, ensuring that the organization remains at the forefront of technological advancements. His analytical approach has allowed him to identify and address the needs and challenges associated with existing corporate applications, such as E-Business and Backoffice systems. By determining key Process Improvement Projects, Richard has been instrumental in streamlining operations and enhancing overall efficiency.
Richard's leadership has also been pivotal in the successful rollout of five major e-commerce releases, which have significantly improved the customer experience and expanded the company's digital footprint. He has formulated a robust 3 to 5-year Information Systems strategy for corporate applications, aligning IT initiatives with business objectives to foster growth and innovation.
With a strong foundation in project management, change management, and cross-functional team leadership, Richard is adept at navigating the complexities of enterprise software implementation. His commitment to solution selling and customer relationship management ensures that IT not only supports but actively drives business success at Bachman's Inc. Through his strategic vision and hands-on leadership, Richard McMillian continues to be a key player in shaping the future of IT within the organization.
