Richard Dorset is a seasoned Payments Expert at Clearent, where he leverages his extensive knowledge of the payments industry to empower businesses in optimizing their credit and debit card acceptance processes. With a focus on transparency and efficiency, Richard plays a pivotal role in helping...
Richard Dorset is a seasoned Payments Expert at Clearent, where he leverages his extensive knowledge of the payments industry to empower businesses in optimizing their credit and debit card acceptance processes. With a focus on transparency and efficiency, Richard plays a pivotal role in helping merchants navigate the often complex landscape of payment processing. His commitment to passing through interchange at cost and maintaining a straightforward fee structure has positioned Clearent as a trusted partner for small businesses looking to reduce their operational costs.
In his current role, Richard is involved in several key projects aimed at enhancing customer experience and streamlining payment solutions. He collaborates closely with cross-functional teams to develop innovative strategies that address the unique challenges faced by merchants. His expertise in pricing models and sales operations enables him to identify opportunities for cost savings and improved service delivery, ensuring that clients receive maximum value from their payment processing solutions.
Richard’s background in business development and product marketing further complements his role, allowing him to effectively communicate the benefits of Clearent’s offerings to potential clients. His dedication to customer service and team building fosters a collaborative environment that drives success for both the company and its clients. As Clearent celebrates its fifth consecutive year on the Inc. 5000 list, Richard remains committed to delivering on the promise of simplicity and reliability in payment processing, making him an invaluable asset to the organization and the merchants he serves.