Richard Delerue, as Co-Founder of StarIT, brings over 20 years of extensive experience in project management, client services, and IT corporate and change management. His expertise is particularly pronounced in enhancing client satisfaction through the implementation of Client Services Excellence frameworks, which encompass key performance...
Richard Delerue, as Co-Founder of StarIT, brings over 20 years of extensive experience in project management, client services, and IT corporate and change management. His expertise is particularly pronounced in enhancing client satisfaction through the implementation of Client Services Excellence frameworks, which encompass key performance indicators (KPIs), tooling and monitoring systems, and ITIL procedures. Richard's strategic approach to team organization and nearshoring has significantly improved service delivery and operational efficiency, ensuring that clients receive unparalleled support tailored to their unique needs.
At StarIT, Richard is currently spearheading innovative projects, including the development and deployment of the Computer as a Service (CaaS) solution in Tunisia. This cutting-edge offering allows businesses to access a comprehensive package of hardware, software, and services for a predictable monthly fee, effectively eliminating the burden of capital expenditure (CAPEX) on IT infrastructure. This model not only enhances financial flexibility for clients but also streamlines their IT operations, enabling them to focus on core business activities.
Richard's deep knowledge in financial products, particularly in equities and derivatives, positions him as a key asset in project management and governance within the financial sector. His proficiency in trading systems, market data, and back-office operations further complements his ability to oversee complex projects that drive organizational change and improve performance monitoring. As a result, Richard Delerue continues to be a pivotal figure in advancing IT solutions that empower businesses to thrive in an increasingly competitive landscape.
