Rich Smith is a seasoned leader at Veritas Technologies LLC, where he serves as a Senior Manager within the Business Critical Services organization. With over 30 years of experience in the Information Technology industry, Rich has cultivated a robust skill set that encompasses Managed Services,...
Rich Smith is a seasoned leader at Veritas Technologies LLC, where he serves as a Senior Manager within the Business Critical Services organization. With over 30 years of experience in the Information Technology industry, Rich has cultivated a robust skill set that encompasses Managed Services, SaaS, Storage, Data Center operations, and Enterprise Software solutions. His extensive background in virtualization and cloud computing has positioned him as a key player in driving innovative strategies that enhance customer success.
In his current role, Rich is dedicated to fostering collaboration among both technical and non-technical teams, ensuring that they are aligned with the overarching goal of empowering customers to meet and exceed their business objectives. He leads initiatives that focus on solution selling, pre-sales engagement, and disaster recovery planning, all of which are critical in today’s fast-paced digital landscape. Rich's ability to build passionate teams has not only resulted in improved service delivery but has also strengthened customer relationships, enabling organizations to navigate complex IT challenges with confidence.
Key projects under Rich's leadership have included the implementation of tailored Managed Services solutions that optimize data center operations and enhance storage capabilities for enterprise clients. His commitment to customer success is evident in his proactive approach to understanding client needs and delivering customized solutions that drive measurable results. As a champion for innovation and excellence, Rich continues to play a pivotal role in shaping the future of IT services at Veritas, ensuring that customers are equipped to thrive in an ever-evolving technological environment.
