Rhona Manson is a dynamic professional with over a decade of experience in the luxury fashion industry, currently excelling in her role at Mappin & Webb, where she specializes in diamond jewellery and luxury watches. Her imaginative and ambitious approach to the luxury market has...
Rhona Manson is a dynamic professional with over a decade of experience in the luxury fashion industry, currently excelling in her role at Mappin & Webb, where she specializes in diamond jewellery and luxury watches. Her imaginative and ambitious approach to the luxury market has positioned her as a key player in the brand's growth and customer engagement strategies. Rhona's expertise is underscored by her extensive training at the Rolex Academy, where she achieved both Bronze and Silver Academy distinctions, as well as her JET 1 Award, which highlights her commitment to excellence in product knowledge and customer-focused service.
At Mappin & Webb, Rhona is deeply involved in key projects that enhance the customer experience, from bespoke jewellery consultations to exclusive watch launches. Her strong negotiation skills, paired with her authority and sincerity, enable her to foster lasting relationships with clients, ensuring that their needs are met with precision and care. Rhona's proficiency in client relations and merchandising is complemented by her keen eye for visual merchandising, which brings the brand's luxurious offerings to life in-store and online.
In addition to her hands-on experience, Rhona is adept at leveraging social media marketing to elevate brand visibility and engage with a discerning clientele. Her strategic mindset and organizational skills allow her to effectively plan merchandise displays that resonate with customers, driving both sales and brand loyalty. As a passionate diamond jewellery and luxury watch enthusiast, Rhona Manson continues to push the boundaries of excellence in the luxury sector, making her a valuable asset to Mappin & Webb and the wider industry.
